- by phone au : +33 (0)1 75 66 80 90
- by email : email@example.com
- on our website
- via the Services menu from the Self-News dashboard
For larger needs, please contact us for a quote.
For customers in France, transfers and payments by check are accepted from €1000 excl. tax.For international customers, only transfers are accepted from €1000 excl. tax.
With this system, your payment is directly made to the secured server of our bank. Never your credit card number would be transmitted to our company.
The exchange is encrypted and secured by SSL 3 (Secure Socket Layer) on the Internet, protocol which has become a worldwide standard and is supported by major browsers.
You will find the unsubscribe request in “my account” menu.
Your payment will automatically consider the overpayment corresponding to the rest of your previous subscription.
But be careful with your number of contacts, it should be reduced accordingly to the chosen formula.
It is also possible (on request) to restrict access to one (or more) IP address(es) for more security of your account.
The applicable VAT is the French VAT rate (20%).
VAT will not apply to the sale price if the customer :
- is resident outside the European Union.
- Resides in the European Union (except France) and has Intra-community VAT number.
However, your contacts will be deleted and will have to be re-imported at an upcoming purchase.
- Live Chat
All of these items are available in our "Help" and "Customer Service" menu.Additionally, you can contact us by email firstname.lastname@example.org or by phone +33 (0) 1 75 66 80 90.Our team is at your service to answer all your technical or commercial requests.
Each account offers one free credit to test this feature.
Intensity plans offer 10 credits per month.
You can purchase additional credits in several ways :
- From the "My Account" menu,
- Directly in your campaign’s deliverability section.
The Visibility plans start from 1000 contacts with no sending limit.
With the Free plan, you willl automatically have a signature with the Self-News logo.
To not have this signature, you simply have to subscribe to a pay offer (plan or prepaid), available from €15 + VAT/month.
We guarantee compatibility of Self-News with all recent browsers (Internet Explorer 8 and higher, Chrome, Safari, Firefox ...).For an optimal experience, we recommend the use of Chrome or Firefox.
Depending on the country of destination and agreements with international operators, the cost of sending a 160-character SMS may be more or less than 1 credit.
- sending a SMS to the United Kingdom is worth 0.7 credit.
- sending a SMS to Spain is worth 1.15 credit.